Frequently Asked Questions
Costs
We want therapy to be as accessible as possible and our fees are set below the recommended fees outlined by the Australian Psychological Society.
- With Medicare rebate
- Out of pocket $125 per session with Medicare Rebate (full fee $221.65)With a Mental Health Care Plan, you can get a Medicare rebate of $96.65 per session paid to your bank the day following the appointment.
- Without Medicare rebate
- Out of pocket $220
- Workcover
- No out of pocket, fully funded by insurance
- NDIS
- No out of pocket, fully funded by insurance
- CTP Motor Accident Insurance
- No out of pocket, fully funded by insurance
- Private Health
- Private health insurance rebates are also available. If you have private health insurance you may be eligible to claim rebates. These claims are made from you directly with your insurer after full payment for the session. Please note you are unable to claim from your private health insurer if you are accessing rebates through Medicare.
We do not offer bulk-billed services at our practice.
Referrals & rebates
You don’t need a referral to make an appointment with us. However, without a referral under a Mental Health Care Plan from your GP or Psychiatrist, you will be responsible for paying the full fee for each consultation, without receiving a Medicare rebate.
You will need a Mental Health Treatment Plan (MHTP) from your GP to claim back a Medicare rebate on your psychology sessions. You or your GP can email a copy of your MHCP and referral prior to your first appointment to contact@placepsychology.com.au.
- How to get a Mental Health Care Plan
- Book an appointment with your GP and request a Mental Health Treatment Plan (MHTP).
- Ask the GP’s admin staff to email us the MHTP and/or get a copy of your MHTPso you can email it to us
- You will then be eligible for 6 discounted sessions (there is a Medicare rebate which covers a portion of the fee).
- After these 6 sessions, if needed, you can access an additional 4 discounted sessions up to a limit of 10 each calendar year. To do this, make another appointment with your GP to discuss eligibility and if they agree there is a need for more sessions they will extend your MHTP.
General Questions
All of our clinicians are committed to using evidence-based therapy modalities and these are listed on our Services page. If you are interested in a particular therapy modality (e.g. CBT, ACT, schema therapy, EMDR) please let us know so we can explore this with you.
Yes, we do. When you book your appointment, you will have the option to choose a face-to-face or telehealth appointment. Telehealth appointments are either through video conference (Zoom) or telephone.
We currently take bookings through our website and via phone 0450 144 922 and email hello@placepsychology.com.au. You will receive confirmation of your booking via email.
BOOK AN APPOINTMENTReasonable notice of 48 hours or more will not incur a late cancellation fee. Less than 48 hours’ notice for a cancellation will incur a cancellation fee of 50% of the session cost, which is not eligible for Medicare rebate. We apply our cancellation policy in order to have notice to provide the appointment to someone waiting for treatment.
- How to cancel
- Call 0450 144 922 (please leave a message)
- Email hello@placepsychology.com.au (add CANCEL to the subject)
